This form is for Hackney Housing tenants who pay us rent, homeowners and any tenants of those homeowners.

It is not for tenants in temporary accomodation or who want to become hackney housing tenants. It will not update any information on your application for social housing. You should continue to liaise with the appropriate teams for this.

If your query is related to a repair, you need to call 020 8356 3691 - using this form will not raise a repair.

If you are a hackney housing tenant or hackney housing homeowner, please use this form to tell us about any personal circumstances that you feel the Housing Service needs to take into account when working with you.  

We define residents with additional needs’ as: ‘Residents who, due to their personal characteristics, circumstances or life experiences, may either be currently or permanently less likely or able to achieve equal access to housing services or outcomes when accessing our services’

If you need this form translating into another language, or would like help filling it in, please call us on 0208 356 3330 or email us on neighbourhoods@hackney.gov.uk and we will arrange that for you.